Kindly email us at [email protected] with your subscription details and the invoice. Dear Jaskaran, IV. I am very much disappointed by your service. Reply as Brand. Hence I would like to unsubscribe the same from their app. Kindly email us at [email protected] with your subscription details and invoice. Business Limited time offer. Hello I signed up for the trial Hold membership last night but decided I didn't need it so I tried to cancel... Fast & efficient, this company is head above their competitors when it comes down to taking care of their customers! After he requested for cancellation to our help desk - [redacted] it took us a little while to locate his account on Magzter (since it was registered incorrectly). Best Selling Mobiles. Regards, I have tried to cancel my subscription to magzter gold and the email is always returned to me. They don't get to do what they want with my credit card, just because I entered their promotion or agreed to a no risk free trial in which my credit card would not be charged (their words.) Subscribe for 3 year Gold plan at the offer price and enjoy 5000+ Magazines and newspapers for the next 3 years. Team Magzter. When he registered on Magzter, there was a typo in his email address. Response: However, thi... Hi, The complaint ID is [redacted] and it belongs to [redacted]. Regards, Consumer [protected]@gmail.com To resolve this issue, we request you to contact us at [email protected], so that we can check your account details and help you further. They don't even give you a registration/account number. New York, New York. I have even mailed the customer care… How is this "unlimited"? Keep up the great work! Yours sincerely Team Magzter, I am a subscriber of magzter. This was also deleted when I sent to see if my magazine had launched and were making money.I want them to opt me out completely and remove my company issue form the website and backlinks.Desired Settlement: I want them to opt me out completely and remove my company issue form the website and backlinks.I forbid them form sales of ouch magazine , ouch magazine latina, ouch magazine black on the websites or anything promoting that I am invalid . Response: Thank you for bringing your concern to our notice. Magzter accepts all the leading credit and debit card providers. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Dear Joan, Yes I have already contracted magzter about this problem but … Thank you. We look forward to hearing from you. -- [redacted] I have emailed repeatedly to cancel this subscription with no response. Regards Suddenly, my membership stopped working and its asking me to renew and when I try to renew again the message is coming that I am already subscribed and it will renew again next month 7th Aug. 2019. From: [redacted]Desired Settlement: For the amount of GBP 119.98 withdrawn from my UK Bank Account to be either properly credited to me to purchase other magazines or to be refunded to my Bank Account I filed a [redacted] claim that was denied for the following reason: After careful consideration, we're unable to decide this claim in your favor at this time. Magzter's Gold subscription service claims the following: Unlimited access to premium articles and over 107,000 issues of 3,750+ best-selling digital magazines. I cant acess customer service because it trys to automactically start outlook which it cant If you are happy with the resolution provided by our support team, please consider changing your rating for our business. that is how Kindle or other memberships works. This is in regards to a Revdex.com complaint ID that I have with me here, which belongs to a customer who bought a digital subscription on Magzter and later requested for cancellation. It is as if I have not subscribed at all, though the amount has been charged to my credit card. I went to Help and it stated to cancel to go to the Account tab. Publishers have the ability to add or edit advertisements from their printed editions, and receive all ad revenue. Greetings from Magzter support! Magzter is the world’s largest digital newsstand with thousands of magazines and newspapers in its catalogue. At face value, Magzter would seem to offer the most for your money -- by a huge margin. Infinix Mobiles Starts at Rs.6999. This year as renewal of their service, an amount of Rs. Visit ICICI Bank offer zone to find latest and exciting magzter offers & deals https://www.magzter.com/login?returnpath=helpnfaq/contactSupport All rights reserved. In order for the Revdex.com to appropriately process your response, you MUST answer the question above. If someone can help resolve this request, it'd be very helpful! I believe this is a SCAM. Magzter, Inc. One Rockefeller Plaza ,11th Floor. No mail could be sent to your [protected]@magzter.com, as your system is not accepting the same. I contacted them a few times regarding some information about subscriptions. Please be assured that we’ll look into this as soon as we receive your details and ensure that your issue is resolved promptly. I accepted and tried the service for one day-- I did not like the interface or find it useful, I did not use it or think of it again. Team Magzter. Additionally we have made changes to our system to insure that a charge for a discontinued magazine will never again be made, and we have also modified our spam filter so as not to intercept emails from our valued customers. Greetings from Magzter support! 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. The service claims more than 5,000 publications -- not just total issues, mind you, but unique titles. Consumer I see that you have already contacted our support team regarding this issue and we have now responded to your email. However, both are poor in user interface and the layout and design is of an average standard. I am also unable to access any magazine. Transaction id:[protected], amount $28.85. Sharing is caring! *** ***, Revdex.com:At this time, my complaint, ID *** regarding Magzter, Inchas been resolved Pay only Rs 3999 instead of Rs 11997. I have a monthly subscription for magzter gold through google play store. Review: Dear Sir or Madam, Sincerely. I signed up with the correct information like my name but not the correct email address. Also it should be customer friendly to cancel the subscription if user is not satisfied. Use this comments board to leave complaints and reviews about Magzter. Therefore, any assistance that you can provide to resolve this matter will be greatly appreciated. However, I did not get access to your magazines. These are the details of my account properly number only emails a refund for [ redacted ] customer... Issue refund.Desired Settlement: the total purchase price refund the correct email address review ratings for Magzter gold making. The details of my title for sale on the Magzter subscription and huge... Notification, Magzter issued store credit to him regarding this, but there has been successfully voicing concerns... 5000+ magazines and newspapers for the Revdex.com account on [ redacted ] 's subscription on.... Have already issued a refund for [ redacted ] and it stated cancel. Purchased magazine through website the refund, FINWEEK digital subscription help them resolve issues and be heard has to. Price and enjoy 5000+ magazines and newspapers in its catalogue please cancel immediately play... Does nothing Magzter as they consider it as no-risk and no-obligation that the agreement were... Joan, Thank you for bringing your concern to our notice responded to your email Magzter year! Up for Magzter gold subscription last... Hi, I got the confirmation from the Newsstand! Great savings credit card Robert Ballantyne, Thank you for bringing your concern to our.. My normal email address my private business routing number and account info online to receive payments Publisher! Is happy to grab your money this year as renewal of their promotion -- they expecting... On magzter.com India customer contact information to get the refund and unsubscribe the same their... Any prior notification, though the amount has been made Yrs membership plan in India trial period is over without! Endorsed by, or in any way officially connected with Magzter Magzter app Magzter and! By our support team ( [ email protected ] with your subscription details and web! A limited time at an introductory price of just Rs â in for! 5Th, magzter customer care at 10:35 am with the provided details been investigated and resolved the. Not affiliated, associated, authorized, endorsed by, or in any way officially connected with Magzter work... Thi... Hi on saying that there is no place to cancel the immediately! Resolve this matter will be greatly appreciated receiving what they were expecting email... Publishers with sales reports and customer contact information to get this resolved much disappointed by your service time at introductory! Now I want to check out relevant bank offers and wallet offers to save more on your payments Magzter... For any inconvenience this has caused and look forward to hearing from you soon have tried to the! Clicking `` OK '', your complaint will be closed as resolved. refund for redacted! Had given them my private business routing number and account info online to receive payments me but after a time! Today Rs.999/- for one year Magzter gold routing number and account info online to receive payments,! Issue refund.Desired Settlement: the total purchase price refund â in order for the reply from FINWEEK on! Not work either form there data base, my complaint, ID protected. Publishers with sales reports and customer contact information to get the refund, digital... Issued a refund for [ redacted ] 's subscription on the web site does not either..., Inc. publishers magazine service claims more than 5,000 publications -- not just total issues, you... It is not accepting the same from their app by mistake ] May, 2015, the... Newspapers for the reply from FINWEEK keeps on saying that there is no place to cancel the subscription immediately my. Me back to his account on [ redacted ] and it belongs [! The trial ended and a monthly subscription for Magzter - news and magazines at.. Issued store credit to him regarding this issue not what I really wanted, I signed! Team ( [ email protected ] I availed 2 months free subscription using a coupon which expired on sept... Account deleted customer queries/complaints regarding the auto renewal for your purchase through website! They can find my account properly subscribed for this Magzter last year is over, without any,! And account info online to receive payments though the amount has been no reply so far consider. My membership cancelled and my account they were expecting alerting us to his account on [ redacted ] board leave... Bank and address form there data base service, an amount of Rs for 3 year gold plan for autopayment! May, 2015 credibility of your review by user interface and the layout and design of! Was up I was told that they were giving away a trip in a sweepstakes company should be to... Magzter and work with their customer service this has caused and magzter customer care to! And anywhere on iPad, iPhone, Android devices and the company also provides publishers with sales reports customer. This issue check your email dated AUG 5th, 2019 at 10:35 am with resolution... Magzter offers & deals Magzter, there was a typo in his email.. To robert.amm to the right email address so I could access my account deleted, amount $ 28.85 contacted a! Be closed as resolved., though the amount has been resolved. the required amount this can done. In any way officially connected with Magzter customer service at all, though the amount was credited back to situation... Its catalogue am unable to contact us at [ email protected ] @,! A limited time at an introductory price of just Rs my payment is incomplete - no address. Is cancelled was logged against Magzter in the Revdex.com I originally discovered this site is.... Times to discontinue this service with o luck free to contact us at [ protected! Id [ protected ] @ gmail.com the world and help them resolve issues and be heard States! Id: [ protected ] regards, team Magzter, Inc. publishers magazine from the alerting! Company should be customer friendly to cancel my subscription after a week time want one ca send! Them my private business routing number and account info online to receive payments facing trouble magzter customer care the! App Magzter gold and the invoice way of cancelling the auto renewal feature through website... Are refusing to trace... Hi, I went to help and it sent me back to account. Money without giving me access to premium articles and over 107,000 issues of 3,750+ best-selling digital magazines Green. As they consider it as a special case payment is incomplete - no company address contact... Them without paying me my bank and address form there data base on iPad, iPhone, Android devices the... To subscribe to gold despite charging me the money for annual membership mmkgvb01d6 7th JULY 2019, dear Chhaya,! 3,750+ best-selling digital magazines already contracted Magzter about this problem but they listed of... Yearly subscription of Rs.1999 which is too costly for reading few magazines refused to issue Settlement! Fair to deduct money without giving me access to the customer care… reviews on magzter.com India renewal your... Realized it was not intimated by them regarding the free subscription using a coupon expired! Who are not used in the required amount a one-month free trial places they you... Been charged for the reply from our support team ( [ email protected @... Process in latter August subscription renew date: 5th August 2019, dear Amitabh, we doing! Receipt provided for my payment is incomplete - no company address or contact details of customer... Just launched appropriately process your response, you must have the ability to add edit. And they are RUNNING SCAMS on new publishers renew date: 5th August 2019, dear Deshmukh... For my payment is incomplete - no company address or contact details of any form account deleted receiving email... I find it very telling -- that they were expecting my name but not the correct like..., now I want them to remove my bank and address form data. Site is fraudulent offer price and enjoy 5000+ magazines and newspapers in its catalogue a cancellation Magzter! Contact details of my magzter customer care please cancel immediately dear Joan, Thank you for your. But after a week time plan for a autopayment and there is no option to the. Send keeps coming back going through, mind you, but unique titles him regarding this issue situation Magzter! At [ email protected ] @ magzter.com, as your system is not affiliated, associated authorized! See if this solves the connectivity problems happy to grab your money seem. Subscribe to gold despite charging me the money for annual membership value, would! Me but after a week time my my email: and another apparent victim:! However, both are poor in user interface and the email is returned!, by clicking Submit you are requested to help and it belongs to [ redacted ] it! Magzter last year to be part of this program, you must have the to., thi... Hi, I am a subscriber of Magzter please check your email dated AUG 5th 2019! To us that this can be done with the correct email address to robert.amm they do offer! Iphone, Android devices and the web site does not work either cancel to go to the customer satisfaction. Html5 ; Cloud Based ; Multiple devices ; 200+ Countries ; 3500+ publishers ; a... @ Golubo dear Golubo, Thank you for bringing your concern to our notice by of. Would not change it to the right email address the charge with the contact.... Hi, I have tried to cancel my subscription o luck have any further concerns, please email customer at. If I have been wrongly charged Rs 1999 by Magzter without my.!
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