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It’s actually very simple. REPORTS TO: Managing Director / Area General Manager / Owner POSITION SUMMARY: The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests.He / She should be an ambassador for the brand and your hotel. Hotel General Manager Job Description The Hotel General Manager is the one in-charge or supervising the daily operations of a hotel. Please, continue reading: The smooth and effective operation of a hotel requires the enthusiasm and diligence of the hotel general manager, as he or she is expected to perform various important functions in order for the hotel to meet up to good standards. We make the hiring process one step easier by giving you a template to simply post to our site. Sort by: relevance - date. General Manager Job Description Template. One of the major functions of the hotel general manager is to recruit staff in various areas of concentration of the hotel (such as receptionist, cleaners, and janitors, train them, and supervise them in order to ensure effective management of the hotel, as well as to meet the standard needs of the hotel and that of the customers/people lodging in it. Find out the tests you will be needing to take for the position you are applying for; get lots of success proven Practice materials to prepare with now: Sure way to make high scores in job tests. Available to work when needed, including weekends, holidays, and nights. Since 2012 Setupmyhotel.com is helping hoteliers around the world to set up their hotel operations. Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs. In the process of discharging his or her duties, the hotel general manager is also responsible for managing budgets by prioritizing the spending of money in order to help the hotel attain its goal, as well as maintaining statistical and financial records. A good hotel general manager must be hospitable, embracing the business of providing catering, lodging, and entertainment service. This post exhaustively discusses the job description of a hotel general manager, highlighting the key duties, tasks, and responsibilities commonly performed by individuals who work in the position. Lead all key property issues including capital projects, customer service and refurbishment. Make sure to add requirements, benefits, and perks specific to the role and your company. When trying to find new people for their organizations who can effectively perform the objectives, obligations, and purpose of the hotel general manager role, recruiters commonly set some requirements for interested applicants to meet to qualify to access the position. Developing improvement actions, carry out costs savings. Organizing and coordinating the use and rental of hotel spaces for social events, meetings, and parties, and conferences, etc. Furthermore, while there are staff occupying various positions that are needed for the effective running of the hotel, the general manager also oversees various functions like planning maintenance work, events, and room bookings; handling customer complaints and queries, and also promoting and marketing the business. You may also discuss your job description if you work as a hotel general manager. Academically, a hotel general manager should possess a Bachelor’s degree in Hospitality or Hotel Management, though more employers now seek those with a Master’s degree in the field. Responsible for safeguarding the quality of operations both (internal & external audits). To do this, you need to write a detailed description of the hotel general manager position in your company, which you can quickly and easily do by adapting the duties and responsibilities of the role contained in the job description sample above. But opting out of some of these cookies may have an effect on your browsing experience. Commis I Job Description / Range Chef Job Description, Executive Secretary to Hotel General Manager - Job Description, 39 Duties and Responsibility of Banquet Chef | Catering Chef, 45 Duties and Responsibility of Hotel Spa Manager / Asst. Hold regular briefings and meetings with all head of departments. As general manager you’ve arguably got one of the most glamorous, yet responsible roles in a hotel. The goal of this phase is to determine if the candidate has the appropriate set of skills and qualities to excel on the job. Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget. The following are some duties that each general manager … POSITION TITLE: General Manager / Hotel Manager, REPORTS TO: Managing Director / Area General Manager / Owner. Provide effective leadership to hotel team members. At least 15 to 20 years experience in the hospitality industry, with significant luxury and international experience, ideally including experience in remote locations. How much does a Hotel General Manager make in the United States? The hotel general manager is responsible for coordinating, overseeing, and organizing all the activities involved in the smooth and effective running of a hotel. It is mandatory to procure user consent prior to running these cookies on your website. Respond to audits to ensure continual improvement is achieved. Necessary cookies are absolutely essential for the website to function properly. Job Assessment Tests: How to Top Your Competition. Demonstration of hospitality will make guests comfortable and to patronize the hotel more, and also make the hotel workers more comfortable and motivated to work, He/she should be analytical to be able to identify problems with customers, workers, or the hotel generally, and must be able to come up with solutions immediately, He/she should be vibrant in the planning, organizing, and directing, and controlling the financial activities of the enterprise. Excellent computer system skills. Coordination with HOD's for the execution of all activities and functions. Spa Manager, Housekeeping Night Supervisor / Shift Leader - Job Description, 23 Duties And Responsibility of Florits / Floral Designers, Cloakroom Attendant Duties and Responsibility, 25 Duties and Responsibility of Laundry Valet / Laundry Attendant, Linen Room Supervisor / Laundry Supervisor Job Description, SOP - Engineering - Different Modes For Starting Diesel Generator (DG) Set, SOP - Concierge / Bell Desk - Left Luggage procedure, SOP - Front Office - Open in room Safe/Locker On Request, SOP - Front Office - Generating Reports [Routine Report, Emergency Reports], Bell Desk - Porter / Bell Boy Job Description, OTA – Online Travel Agency - Definition / Meaning, Hotel Pre Arrival and Welcome Letter Sample Covid 19 - Hotels | Resorts, COVID 19 Hotel Booking Policy and Safety Program Sample Format, 36 Duties And Responsibility of Silver Service Waiter | Hotels | Restaurants, Bar Waiter / Bar Waitress / Cocktail Server - Duties and Responsibility, Room Service Waiter - Waitress / In Room Dining (IRD) Server - Job Description, Room Service Order Taker / In room dining Order taker Duties and Responsibility, Room Service Captain / In Room dining Captain Job Description. The general term will optimize your job title to show up in a general search for jobs of the same nature. General Manager Job Description Sample: This is a General Manager Job Description sample that will help you in creating your job application for different vacancies available in the job market for general manager jobs.. Generally General Manager reports to the board of directors of the company & working closely with associate directors and supporting staff of the company. These cookies do not store any personal information. You will be required to prepare a yearly budget and submit it to the hotel owner, corporate office or possibly a district manager. The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience. This free Hotel Manager job description sample template can help you attract an innovative and experienced Hotel Manager to your company. Upholding the guidelines established by the hotel owner and ensuring that employees adhere to the laid down rules and guidelines. Hotel managers have to don multiple hats for their role. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Ensure all decisions are made in the best interest of the hotels and management. Corporate client handling and take part in new client acquisition along with the sales team whenever required. Be accountable for responsibilities of department heads and take ownership of all guest complaints. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Hotel General Manager Job Description, Key Duties and Responsibilities. A strong understanding of P&L statements and the ability to react with impactful strategies. However, we were surprised to find that hotel operations, although generally considered a core competency for most GMs, … Hotel managers perform all the general functions in a hotel on behalf of the shareholders and the owners of the business. We found that there were significant differences in the average level of autonomy across the different areas. You also have the option to opt-out of these cookies. A General Manager would also be required to manage between profitability and guest satisfaction measures. As mentioned earlier, a hotel general manager should be academically qualified by possessing at least a Bachelor’s degree in Hospitality or Hotel Management. Assisting in residential sales as and when required and development with strong sales prospects. for the owners. Overseeing and managing all departments and working closely with department heads on a daily basis. Draw up plans and budget (revenues, costs, etc.) Apply to General Manager, Resort Manager, Senior General Manager and more! This website uses cookies to improve your experience while you navigate through the website. Deliver hotel budget goals and set other short and long term strategic goals for the property. It also reveals the major requirements most recruiters will expect prospective candidates for the hotel general manager’s job to fulfill to be hired. The most autonomy was reported in marketing, followed by strategy, human resources, hotel operations and finally finance.Our findings confirmed previous research that finance is the area of least autonomy. 384 Resort General Manager jobs available on Indeed.com. Handling complaints, and oversee the service recovery procedures. This includes personally welcoming V.I.P hotel guests, anticipating and addressing guest’s needs and getting feedback from them in order to ensure satisfaction, ensuring all information provided to the guest is current and accurate. In addition, a hotel general manager should possess good communication and interaction skills as he or she is expected to interact with guests. Oversee the operations functions of the hotel, as per the Organizational chart. He / She should be an ambassador for the brand and your hotel. Guide the recruiter to the conclusion that you are the best candidate for the hotel general manager job. (adsbygoogle = window.adsbygoogle || []).push({}); You may need to pass a job test to be hired for a position, improve your chances of making high scores today! We are looking for a General Manager to oversee all staff, budgets and operations of the local business unit. Please, leave a comment in the box below. We also use third-party cookies that help us analyze and understand how you use this website. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. Implements and maintains effective open-door communication system that crosses departmental lines in order to reach all employees. Hence they set their own responsibilities. The Assistant General manager is responsible for all aspects of operations at the hotel and provides support to the General Manager. Ensure that monthly financial outlooks for Rooms,Food & Beverage, Admin & General, on target and accurate. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Here are major responsibilities, tasks, and duties that usually define the job description of a hotel general manager: If you’ve had the experience of working as a general manager at a hotel and are writing a resume for a new job, you can apply the job description sample provided above in making the your resume. Also, if you are someone interested in the hotel general manager career and wants to increase your knowledge of the job, this article will be useful to you. Post now on job boards . A university degree in hotel management or a related field with Experience in opening, managing or re-positioning a hotel with clear track record. He or she also ensures compliance with health and safety legislation and licensing laws. With the information contained in this post, you will learn a great deal about the hotel general manager work description and what you need to have to succeed in the career. POSITION TITLE: General Manager / Hotel Manager. Below is an example for a job description for a Duty Manager. Understands the government regulations affecting hotel’s operations, ensuring hotel is operated in compliance with all applicable laws, ordinances, … Be an excellent role model. He or she is the liaison between all departments, namely: Food and Beverage, Accommodation, and Front of … By clicking “Accept”, you consent to the use of ALL the cookies. General Manager. What the role is The Hotel General Manager is the main leader at the location, providing leadership to all Managers and staff and making sure the location functions optimally while achieving all… may cause a disruption to the business Human Resources Act as direct manager for all the location Managers Lead and support the recruitment and selection process for open positions at the location… The average Hotel General Manager salary in the United States is $110,500 as of October 28, 2020, but the range typically falls between $78,400 and $143,800.Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your … Displayed here are job ads that match your query. 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